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How 77abb Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use your 77abb account, how we store it, and what rights you hold over it. Access to our platform and its features depends on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device data clarity
77abb How 77abb Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about the data we hold, or want to request a correction or deletion? Our support team handles privacy requests directly. Use any of the channels below to get a response. We aim to acknowledge privacy-related requests within the timeframe our obligations require, and we will confirm receipt before acting on any change to your account data.

Email Support Send your privacy request or data-access query to our support email. Include your registered account number so we can locate your record without delay.
Live Chat Open the live chat from your account dashboard. Our team can log your privacy request in real time and escalate it to the right handler.
Account Help Centre Log into your 77abb account and navigate to Account Settings, then Help. From there you can submit a formal data request form directly tied to your profile.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply a set of concrete practices to keep your data accurate, secure, and accessible to you on request. Each area below covers a specific part of how your information is handled — from cookies on your browser to how long we keep payment records tied to bKash, Nagad, and Rocket transactions.

Cookies and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can turn off non-essential cookies in your browser settings at any time without losing account access.

Account Security Practices

Your password is stored in hashed form — we cannot read it. Every login triggers an OTP sent to your registered mobile number, adding a second layer before any account change is allowed.

Payment Data Retention

Transaction records linked to bKash, Nagad, and Rocket deposits are retained for the period required by the financial obligations that apply to us. After that window closes, the data is deleted or anonymised.

Your Right to Access and Correct

You can request a copy of the personal data we hold, ask us to correct anything inaccurate, or ask for deletion of data we no longer need. Contact support with your account ID and the specific request.

Common Questions About Your Privacy on 77abb

These are the questions we get most often about how your data is handled. If your question is not here, reach out via live chat or email and we will give you a straight answer tied to your specific account situation.

We do not sell your data. We share it only with processors who help operate your account — such as payment handlers for bKash, Nagad, or Rocket — under strict data agreements.

Yes. Contact our support team with your account ID and a deletion request. Some data may be retained for the period required by financial obligations before it can be removed.

We record only the transaction reference and wallet number — never your full PIN. Payment processor connections use encrypted channels so your mobile banking credentials stay on your device.

We use essential cookies for login sessions and optional analytics cookies for lobby performance. You can disable non-essential cookies in your browser; your account will continue to work normally.

Log into your account, go to Account Settings, then Help, and submit a data-access request. Alternatively, email support with your registered account number and we will compile your record.

The policy applies to all accounts regardless of city. However, access to our platform and specific features depends on your local law and the eligible regions we are permitted to serve.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.