What We Collect and Why We Collect It
When you open an account, we collect the details you submit — name, contact address, and account credentials. When you make a deposit via bKash, Nagad, or Rocket, we record the transaction reference and the wallet number used. We do not store your full mobile banking
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PIN or password at any point. Device data — your browser type, IP address, and session timestamps — is logged automatically each time you log in. This helps us flag unusual activity and keep your account secure. We also collect your gameplay history to manage account
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balances and process withdrawals accurately. All data we hold is used solely to operate your account and meet the obligations that apply to us in the regions where we are permitted to serve you. We do not sell your personal data to third parties. Where third-party
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service providers process data on our behalf — for example, payment processors handling Nagad or Rocket transfers — they are bound by data-handling agreements. You can request a full record of what we hold on you at any time by contacting our support team. Availability of
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all features and data-handling standards depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.